Refund Policy
Refund Policy
Thanks for shopping at Sparkle Babes Boutique!
Orders Shipped to US Customers:
Sparkle Babe Boutique will accept returns of unworn jewelry items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow us 5-7 business days from the day we receive the returned package to process.
- We will email you after return has been processed to confirm what has been done.
| Final sale and non-returnable categories |
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Shipping
Shipping costs are non-refundable.
Cancellations
An order cannot be canceled if it's already in processing status or shipped.
An order can usually be canceled within 24 hours of purchase, but it is not guaranteed. If an order can be canceled, you will see a "Cancel Order" button available.
If you do not see the "Cancel Order" button, your order is already being processed. Please note the warehouse works as quickly as possible to get you your items, so the grace period is brief.
Contact us
If you have any questions on how to return your item to us, contact us.